Order Processing & Logistics
Spare Parts Operations Specialist | International Customer Support
About Evatec
Welcome to the "Thin Film Powerhouse"!
Evatec specializes in designing, developing, producing, and selling high-tech thin film deposition equipment for the semiconductor, advanced packaging, optical, and optoelectronics markets.
Our multinational team of scientists, engineers, and support staff in Switzerland is complemented by a global network of sales and technical support staff across 15 countries in Europe, Asia, and North America.
Make a Difference – Embrace a Culture of Ownership and Decision Making
Grow – Take Development and Training Opportunities
Go Global – Thrive in a Multicultural, Global Business Environment
What you can expect from us
- beach_access 5 weeks holiday
- access_time 42-hour work week with flexitime and home office options
- desktop_mac State-of-the-art workplaces
- account_circle Flat hierarchies for better communication and collaboration
- free_breakfast Canteen and self-catering options at our Layers Cafe
- directions_car Free covered parking
- tram Good public transport connections
- monetization_on Variety of discounts (e.g., fitness center memberships, car purchases, mobile phones, computers, etc.)
- chat Language Training Programmes
- people Company and team events to foster the spirit
Job Description
Do you enjoy keeping track of international customer orders and thrive in an environment where organization, customer focus and ownership matter? As a Spare Parts Operations Specialist | International Customer Support, you are the key link between customers, internal departments and global partners. By combining order processing, coordination and customer support, you ensure that spare parts orders reach their destination smoothly and efficiently.
What you will be doing
- check Create quotations: you prepare quotations for spare parts and service activities, contributing to a professional customer experience
- check Manage orders: you are responsible for processing customer orders in compliance with international trade regulations and internal policies
- check Keep deadlines on track: you coordinate customer orders, monitor key milestones and ensure reliable execution
- check Be the central point of contact: you act as the key interface for internal and external customers regarding spare parts and service orders
- check Strengthen customer relationships: you understand customer needs, find practical solutions and contribute to a positive customer experience
What you should bring
- check Commercial background with a broad perspective: you have completed a commercial apprenticeship and ideally gained experience in international order processing
- check Strong organizational skills: you work in a structured manner, set priorities wisely and keep an overview even in a dynamic environment
- check Technical curiosity: thanks to your technical affinity, you quickly find your way around complex products and processes
- check Customer-focused mindset: you think from the customer’s perspective, act in a solution-oriented way and take ownership of a smooth order processing experience
- check Confident communicator: you are fluent in German and English, both written and spoken
Start Your Journey
Is it a match?
For further information please contact
Veronique Dölger | TA Specialist | hr.eag@evatecnet.com
p.s. applications submitted via recruitment agencies are not considered