Evatec Customer Service Spare Parts

Customer Service

Lifetime partnership


A portfolio of services to help you manage spare parts better


Our job is to optimize "who holds what" for the best overall equipment uptime. On one hand, that means advising our customers on the stocks of replacement parts and consumables that they should hold in their own warehouse to be available instantly. On the other hand our specialist equipment engineers also then use their experience to plan additional stocks of new or exchange parts available at Evatec if and when you need them. 

Are you holding the right spares on stock locally?
Our team can help review and make recommendations for you hold. Do you have older tools where individual parts are becoming obsolete. We can help you plan. 

Warehouses around the world to be closer to you
We hold more than 5'000 different parts at 7 different local stocks locations around the world in America, Europe and Asia to be closer to you when you need us. Local Evatec order processing teams ensure fast, direct delivery from local warehouses and even back up global warehouses if necessary.

Login to your own personal portal
The ECP Evatec Collaboration Platform is your own personalized portal where you can access the spare parts catalog relevant for your Evatec tool(s) and track and update the status of common projects. To access the login page click here. Alternatively, if you would like to find out more about capabilities of the ECP Evatec Collaboration Platform and how you can open an account please click here to find and contact your local customer service.

Service packages just for you

Spare parts and consumables are the core to keep your tools running! We offer a wide selection of specific services to guarantee you the best performance of your tools. You can organise the individual services you need or take them as packages and frame them as part of a full Supply Chain Service Level Agreement

To request a member of your local customer service team to contact you just click here and complete our contact form.