Order Processing & Logistics
Spare Parts Operations Specialist | International Customer Support
Job Description
Do you enjoy keeping track of international customer orders and thrive in an environment where organization, customer focus and ownership matter? As a Spare Parts Operations Specialist | International Customer Support, you are the key link between customers, internal departments and global partners. By combining order processing, coordination and customer support, you ensure that spare parts orders reach their destination smoothly and efficiently.
What you will be doing
- Create quotations: you prepare quotations for spare parts and service activities, contributing to a professional customer experience
- Manage orders: you are responsible for processing customer orders in compliance with international trade regulations and internal policies
- Keep deadlines on track: you coordinate customer orders, monitor key milestones and ensure reliable execution
- Be the central point of contact: you act as the key interface for internal and external customers regarding spare parts and service orders
- Strengthen customer relationships: you understand customer needs, find practical solutions and contribute to a positive customer experience
What you should bring
- Commercial background with a broad perspective: you have completed a commercial apprenticeship and ideally gained experience in international order processing
- Strong organizational skills: you work in a structured manner, set priorities wisely and keep an overview even in a dynamic environment
- Technical curiosity: thanks to your technical affinity, you quickly find your way around complex products and processes
- Customer-focused mindset: you think from the customer’s perspective, act in a solution-oriented way and take ownership of a smooth order processing experience
- Confident communicator: you are fluent in German and English, both written and spoken
Is it a match?
For further information please contact
Veronique Dölger | TA Specialist | hr.eag@evatecnet.com
p.s. applications submitted via recruitment agencies are not considered
Apply now
