北米
エバテックノースアメリカでは、本社をフロリダ州セント・ピーターズバーグに置き、米国、カナダ、メキシコにおける地元の営業活動やサービス活動を行っています。
エバテックノースアメリカにおける採用情報は、下記リンクをクリックしてご覧ください。(英語、ドイツ語ページのみ)応募フォームをご提出いただくか、履歴書を送付ください。
For our US entity we are looking for a
Field Service Engineer - On-Site
Evatec is a Swiss company with offices in the US, Europe and Asia that specializes in the development, production and sale of high-tech thin film deposition equipment for the semiconductor, optical and optoelectronics markets. From the high brightness LEDs in our cars to the sensors and filters in our mobile phones our know how enables the world’s leading manufacturers to deliver solutions for autonomous driving, smart wearables and hand held and high performance 5G mobile networks.
Your main tasks:
- Carrying out the installation and maintenance of Evatec coating machinery and/or
retrofits on-site at our client location in Fort Collins, CO - Troubleshooting and repairing our machinery as needed
- Tracking and reporting machinery performance
- Providing recommendation, development, and execution of action plans to
optimize the availability and performance of our machinery - Providing technical support and advice for our customers
- Acting as interface between Evatec management and our customers
- Expediently escalating issues to supporting resources when necessary
- Working with technical support, customer & field engineers in isolating and solving
problems - Answering customers' questions and assisting them in a professional manner
- Performing administrative and coordination duties, including pass-downs, work
orders, field service reports, system problem reports, and monthly reports - Providing on-call daytime support according to company's on-call schedule,
rotating among the technical support team - Providing field service support to other Evatec client's locations (up to 20%)
Your profile:
- Minimum of 3 years of experience servicing Evatec equipment, and as much as
possible with CL200 generations - Advanced Verbal and written language proficiency in English. Language skills in
German is a plus - MS-Office knowledge
- Ability to complete assignments with attention to detail and high degree of
accuracy - Ability to perform effectively in a demanding environment with changing
workloads and expectations - Strong customer focus and commitment to customer satisfaction
- Ability to train and mentor engineers and customer employees
- Willingness to continue learning and growing in a professional environment is
necessary - Certain willingness and capability to travel, up to 20%
Working Conditions:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This is an hourly position, full time (40 hours) with overtime pay. Weekly work hours will usually be 5 days, 8 hours each day, or – for local on-site support – up to 12 hours a day, 3-4 days a week
- Travel up to 20% of the time, dependent on company needs, and will include international travel for e.g.training on Evatec's products and processesWhile performing the duties of this job, the employee routinely is required to stoop, kneel, crouch, twist, reach, and stretch.
- While performing the duties of this job, the employee routinely is required to stoop, kneel, crouch, twist, reach, and stretch. The employee may occasionally lift and/or move up to 60 pounds in weight unaided.
- Work is often conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
- Expect to spend more than 50% of the time inside the clean room working with Evatec equipment.
- Position works under the direction of a Manager, and in close alignment with Field Service Site Lead
- Passport, Driver's License and Credit Card required.